And there are grumbles about manufacturing defects and customer service.
Apple is hardly alone in the high-tech industry when it comes to duff gadgets and unhelpful call centres, but in other respects it is highly unusual.
She displayed strength, dignity, and professionalism, as well as strong steady passion for her work, kindness, and playfulness.
Multiple times every week, before dinner, my wife Juniper and I watch the PBS News Hour. Now that she’s gone, I know that Gwen was my role model.
What was the meaning that he held for so many people, and was that adulation justified or misplaced?
This premise serves as a springboard for a chronicle of Jobs’ life and career that proceeds in more of a thematic than a chronological fashion, and that includes plenty of material from interviews that Jobs gave over the years.
Some of the power of its brand comes from the extraordinary story of a computer company rescued from near-collapse by its co-founder, Steve Jobs, who returned to Apple in 1997 after years of exile, reinvented it as a consumer-electronics firm and is now taking it into the billion-unit-a-year mobile-phone industry (see article).
In contrast to most of Gibney’s documentaries, which are told in a standard third-person style, usually without narration, this one has a more personal tone from the outset, as a way of recognizing and probing the reality that, more than any other figure, Jobs put the “personal” in personal computer and the many, increasingly intimate devices descended from it.
As one interviewee puts it, he created machines that “felt like an extension of the self.” Charting his own relationship to Jobs and his creations via occasional voice-over, Gibney starts off by confessing his own mystification at the worldwide outpouring of grief that greeted Jobs’ death of cancer in October 2011.
The visionaries gained fame and wealth a year later for the Apple II, one of the first highly successful mass-produced personal computers.
In 1979, after a tour of PARC, Jobs saw the commercial potential of the Xerox Alto, which was mouse-driven and had a graphical user interface (GUI).